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No, our services are all self managed.
Do you have an free trial?While we do not offer free trials, we do offer an 72 hour money back guarantee. This only covers...
Do you offer DDOS Protection?We offer DDOS Protection both in Paris, France and Buffalo, New York. This is an added service...
How do I cancel?If you wish to cancel services, simply open a ticket from your billing portal at...
How do I configure rDNS for my IP's?To configure rDNS please login to our VPS Control Panel located at:...
How do I connect to my Windows VPS with a Windows PC?To connect using a Windows based computer go to your Start menu in the either "Run" or within...
How do I connect to my server using Mac Remote Desktop?To connect to your VPS using a Mac based computer download the Microsoft Remote Desktop...
How do I connect to my server?On a PC, Visit your start menu, in run or “search programs and files” type “mstsc” and enter the...
How long does it take to fully deploy my VPS?It can take up to 15 minutes to fully deploy your VPS service. If you are having issues after 15...
How long does it take to setup my VPS?All services are deployed within minutes of the first payment being received. If you're having...
How much are additional IPs?The cost for additional IPv4 addresses is $1.00 per month each. Additional IP addresses can be...
I signed up but did not get a welcome emailCheck your spam folder. If you still do not have it, please contact support for further assistance.
What are the specs of your machines?We use Dual Intel E5-2620v2, 128GB RAM, 8x 1 TB Solid State Drives with LSI Hardware Raid.
What happens if I reach my bandwidth limit?Your VPS will automatically be suspended should you reach your limit. You can upgrade your plan...
What is your refund policy?We offer a 3 day money back guarantee.
What payment methods do you accept?We accept both PayPal, MasterCard, Visa, Online Banking & bKash.
What virtualization technology do you use?KVM
Which operating system can I select?Windows Server 2003 Standard, Windows Server 2008 R2 Standard & Windows Server 2012 Standard.
Why is SMTP port 25 blocked?To protect the integrity of our VPS services, Point WindowsVPS has immediately implemented a...
Why is my disk showing smaller then the package I ordered?Disk Space Not Showing The Correct Size? This is related a common Microsoft bug, you can resize...
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